CAREERS

Linux System Administrator

Variantyx is seeking a remote or onsite talented forward-thinking Linux System Administrator to join our growing technical team. The Linux System Administrator will be a key contributor to ongoing improvements of company systems infrastructure. They will provide key input on the architecture and solutions required to scale our systems in support of the growth of our databases, processes, data analytics, and clients. 

RESPONSIBILITIES

  • Knowledge of all aspects of Linux server administration including but not limited to; software installation, troubleshooting and working with network security systems. 
  • Performing preventive system maintenance.
  • Setting up day to day maintenance of production systems, performing resource monitoring and performance tuning and scaling of infrastructure as needed. 
  • Monitor and address security concerns, and apply upgrades and patches to operating systems. 
  • Develop strategies to maintain and enhance platform availability, utilization, and security standards. 
  • Research, evaluate and promote new technologies, monitoring and infrastructure as code tools across platforms.
  • Provide in-house technical training as required and document system operational procedures and best practice guidelines. 
  • Automate server builds using configuration management, operating system migration, and integration of monitoring tools and metrics and create or modify bash and python scripts to automate tasks.


QUALIFICATIONS

  • 5+ years’ experience administering any flavor of Linux. Knowledge of theories, principles, and concepts typically acquired through a Bachelor’s Degree in Computer Science or a closely related field.
  • Excellent troubleshooting and problem solving skills with limited supervision (network, hardware, OS, performance related problems).
  • Excellent oral and written communication.
  • Understanding of protocols and concepts such as TCP/IP, DNS, SMTP, NFS, CIFS, HTTP, SSL, NAT and load-balancing
  • Experience designing, building, and operating large-scale production systems in SaaS type environments
  • Proficiency with log monitoring tools like ELK and Splunk and infrastructure monitoring tools like Zabbix and Nagios Demonstrated experience working with virtualization technologies (e.g., KVM, VMware)
  • Experience with Ansible, Foreman, Python, LDAP
  • Able to lift 50 to 60lbs for moving and racking servers and previous experience working in a data center.


PREFERENCE TO APPLICANTS WITH

  • Practical knowledge of information security best practices
  • DevOps experience (git, Jenkins, travis)
  • Distributed files systems experience (CephFS, GlusterFS, MooseFS)
  • DB experience (SQL, noSQL)
  • Experience working within audited environments (HIPAA/PCI)

Scientist/Senior Scientist, Translational Oncology and Clinical Reporting

You will contribute both as an individual contributor and as part of a team in support of Variantyx’s medical reporting process by carrying out literature research, scientific analysis, and scientific writing. You will perform regular, systematic reviews of the scientific literature and medical sources. This is not a laboratory position.

RESPONSIBILITIES

  • Create succinct summaries from complex and potentially contradictory primary literature sources and write descriptive annotations about these alterations, including their biological function, pathogenicity assessment, diagnostic relevance, and potential response to target therapies as defined in the corresponding Standard Operating Procedure.
  • Generate new clinically focused content and/or guidelines based on a review of scientific literature, existing guidelines, and other sources.
  • Contribute to the development and maintenance of the Variantyx clinical oncology knowledgebase.
  • Develop and contribute to new methods and algorithms to identify and characterize alterations in tumor DNA and RNA derived from clinical cancer specimens.
  • Perform data quality control testing and maintain quality management programs according to written policies and procedures. Recognize and resolve abnormal, unusual, or unexpected results; appropriately identify issues that require further action.
  • Other duties as assigned.

 

QUALIFICATIONS

  • Ph.D.  in molecular biology or genetics 
  • A minimum of 3 years of academic study (postdoctoral work) or work experience with cancer biology, and/or clinical oncology
  • Strong publication record as author of publications in peer-reviewed journals in the field of oncology
  • Familiarity with current research and topics in cancer biology, targeted therapeutics, and oncology clinical trials
  • Thorough understanding of genetic and biochemical pathways
  • Demonstrated ability to read, rapidly distill and interpret documents such as peer-reviewed scientific journal articles and curate pertinent data findings in a clear and detail-oriented manner.
  • 2 years of experience in variant analysis/interpretation and familiarity with NGS analysis are required 
  • Strong interpersonal skills, including effective oral and written communication skill
  • Please submit your application package (cover letter, resume, bibliography). Incomplete applications will not be considered.

 

LOCATION

Framingham, MA 

 

Billing Specialist

About Variantyx, Inc.

Variantyx is a rapidly growing CLIA/CAP laboratory providing highly specialized genetic testing to clinicians and their patients.  In this high visibility role reporting to the VP, Market Access and Reimbursement you will be responsible for developing and executing companywide RCM initiatives and overseeing day-to-day RCM activities to directly contribute to overall company growth and profitability.

POSITION OVERVIEW

Variantyx, Inc. is looking for an experienced Medical Billing Specialist to help complete our daily billing tasks to include claim submission and follow-up, EOB review and posting, claim adjustments, payment posting, and appeal submission. Strong organizational, data entry, attention to detail and follow-up abilities are a must for a successful candidate. Ideal candidate will have extensive experience in denial and appeal management for genomic testing.

RESPONSIBILITIES

  • Create claims and submit to third party payors.
  • Conduct follow-up inquiries for outstanding claims with third party payors.
  • Review claims issues, make corrections as needed, and rebill. 
  • Review explanation of benefits to ascertain if the claim processed and paid correctly.
  • Identify trends and work with the Billing Manager for resolution.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Assist in creating and submitting appeal packages for denied claims.
  • Performs other essential duties as assigned.

YOUR SKILLS AND QUALIFICATIONS AS A REVENUE SPECIALIST

  • An associate’s degree in healthcare or equivalent work experience.
  • Proficient in Microsoft Office, QuickBooks, and SalesForce.
  • Genetic and or pathology billing knowledge a plus.
  • Knowledge of office administration procedures with the ability to operate most standard office equipment.
  • Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
  •  

Digital Marketing Manager

This individual will develop and drive digital marketing strategies to advance the Variantyx brand name and online presence. In this role, you will take ownership of the creation and development of our digital properties, improving the client experience through data-driven personalization and optimization.

RESPONSIBILITIES

  • Execute measurable digital marketing strategies and tactics driven by company Marketing plans
  • Channel management of digital content including the website, social channels, email and newsletter distribution
  • Track, analyze and report on content engagement to inform planning for future projects and activities
  • Strategize, create and maintain media content including images, gifs, short videos, etc.
  • Manage Hootsuite account – responsible for creation & scheduling of all posts across social channels ( primarily Twitter, LinkedIn, Facebook)
  • Manage Vimeo account
  • Craft plans to increase Search Engine Optimization of Variantyx web ranking
  • Manage promoted/sponsored Ad Programs and Google Adwords
  • Collaborate with external team regarding large out-of-scope website changes
  • Partner with Product Marketing Management team to develop end-to-end digital marketing campaigns
  • Work with Product Owners to design impactful content for website and social media use
  • Monitor key metrics to track marketing ROI
  • Monitor trends and participate in social media conversations relevant to the industry and business
  • Identify and proactively engage with advocacy groups, research organizations, bloggers, news and media producers, etc who can help spread awareness
  • Build and manage a user community, facilitate engagement with and among community members

 

QUALIFICATIONS

  • Bachelor’s degree in one of the following or related disciplines: marketing, business, communications or journalism
  • A focus on media arts is desirable

 

REQUIREMENTS

  • Adobe creative suite experience
  • Salesforce.com (Pardot) experience a plus
  • Data-driven. You have experience working with data, product, and business teams to craft data-driven action plans that align strongly with organizational priorities
  • Strategic thinker. Proven ability to identify strategic opportunities, set aggressive objectives, and drive key business priorities
  • Highly consistent and organized. Proven ability to manage multiple projects/tasks concurrently under aggressive timelines in a dynamic environment
  • Results-oriented. Fluent in CRO, “Conversion Rate Optimization”
  • Proven ability to drive an excellent user acquisition strategy
  • Excellent oral and written communication skills
  • Self-motivated and independent thinker, with aptitude to work autonomously
  • Experience working for healthcare, laboratory services industry or life sciences a plus

Oncology Product Marketing Manager

Are you passionate about developing products that make a real difference in people’s lives? Does the idea of helping patients and their families arrive at a diagnosis sooner excite you? We’re looking for a Product Manager with knowledge of the oncology testing market to join our marketing team. In this role, you will be an internal subject matter expert, working with a cross-functional team to execute the roadmap for expansion of our Genomic Unity® Oncology line of whole genome sequencing (WGS)-based tests and to bring those tests to market. You will also use your product marketing expertise to promote and drive awareness and adoption of the tests within the portfolio.

 

RESPONSIBILITIES

You will be leading product planning and execution throughout the product lifecycle.

  • Monitor, evaluate, and analyze marketing activities of key competitors to identify trends, opportunities, and best practices and to understand the competitive landscape.
  • Perform product research, market research and competitive analysis to understand testing needs and opportunities.
  • Craft compelling content for marketing materials, including print and digital collateral, sales enablement materials, and presentations. Drive positioning/messaging in key channels (email, social media, newsletter, and blog).
  • Create training and educate sales team on test offerings.
  • Collaborate with clinical, development & genetic counseling teams to produce Case Studies and White Papers.
  • Work with clinical and reimbursement experts to define individual test requirements to ensure that both clinical utility and reimbursement standards are met.
  • Develop timelines, coordinate releases, and ensure Go To Customer plans are in place to communicate value to internal and external audiences.
  • Support nationwide Sales Team.
  • Collaborate with Sales and customers to serve as the direct line of communication with end users of your products to maintain a constantly evolving backlog of future enhancements.
  • Perform product maintenance and updates to test requisition forms, report language, physician and patient consent forms.

 

QUALIFICATIONS

  • Life science degree required. An advanced degree in genetics / molecular biology (MS, PhD) would be an advantagee
  • 3+ years product or marketing management experience in a clinical or life sciences setting with at least one year in somatic oncology marketing.

 

REQUIREMENTS

  • Product marketing expertise
  • Strong analytical and critical thinking skills
  • Self-motivated team player who will roll up their sleeves to get critical work done
  • Able to manage and lead a team of colleagues to complete projects without direct authority
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail

Medical/Clinical Genetics Review Manager - Market Access and Reimbursement

Variantyx is a rapidly growing CLIA/CAP laboratory providing highly specialized genetic testing to clinicians and their patients. We have developed a proprietary diagnostic testing platform based on whole genome sequencing (WGS) that detects all major types of genetic changes, thereby reducing the false negative rate of testing, short-circuiting the prolonged diagnostic odyssey for patients with rare diseases and inherited cancers, and reducing the overall cost per diagnosis.

POSITION SUMMARY

In this high visibility role, you will be part of the Market Access and Reimbursement team that reports directly to the Associate Medical Director. This is a growing team of healthcare professionals who have a passion for and expertise in medical genetics and test utilization management. This is an inward-facing role, with no patient or provider contact. However, contact with payers will be an essential part of the position on a case-by-case basis. This position provides you with the opportunity to contribute to overall company growth by leveraging your medical/clinical genetics expertise and understanding of payer medical policies to advocate for patient access to appropriate genomic testing, while optimizing payer acceptance and reimbursement.


RESPONSIBILITIES

  • Contribute to medical/clinical genetics review (“triage”) process to support  medical necessity of ordered testing using patient clinical information and payer coverage and reimbursement policies, ensuring patient access to genomic testing, and obtaining payer approval for coverage and reimbursement.
    • Review patient medical records within the context of ordered testing to optimize and advocate for necessary testing with payers.
    • Determine whether the ordered testing aligns with payer coverage and reimbursement policies by comparing patient’s clinical information with the payer policy and medical necessity criteria.
    • When testing does not align with payer coverage and reimbursement policies as ordered, recommend alternative, clinically appropriate testing strategies based on applicable payer policies, and clinical guidelines and evidence-based medicine from peer-reviewed literature.
    • Support pre-authorizations, claim submissions, and denial appeals by developing strong and succinct evidence-based rationale (letters of medical necessity, letters of appeal, etc.) that communicate the medical necessity of requested tests, and the differentiating value of the specific Variantyx  tests applicable to each case.
    • Maintain ongoing timeliness and throughput of quality deliverables.
  • Willingness and desire to learn and grow in the role to become an internal knowledge expert in the company.


QUALIFICATIONS

  • Master’s Degree in Genetic Counseling, and/or MS or PhD in Human Genetics, Molecular Biology, or equivalent experience.
    • For genetic counselor applicants:
      • Master’s Degree from an ACGC accredited program 
      • ABGC board-certified OR board-eligible
      • Active licensure in the state where you live, if applicable
  • Experience in medical review and/or utilization management, and/or hands-on experience in developing letters of medical necessity to support pre-authorization and payer reimbursement preferred.
  • Experience in HIPAA-regulated work environments.
  • Experience and working knowledge of the following:
    • Clinical genetic/genomic/next generation sequencing-based testing, including whole exome and whole genome analyses.
    • Rare inherited diseases, neurology, metabolic, maternal fetal medicine, and/or cancer.
    • Available data sources for medical/clinical genetic and genomic information, and literature review (e.g., PubMed, GeneReviews, OMIM, ClinVar, guideline societies, health technology assessments).
  • Experience, familiarity, and/or willingness to quickly learn the following as relevant to Variantyx genomic testing: 
    • Reimbursement environment and mechanisms for genomic/molecular pathology testing in the US including for commercial, Medicare, and Medicaid insurance segments. 
    • How to locate, review, and interpret US payer medical policies.
    • Reimbursement coding for genomic testing (e.g., CPT, ICD-10-CM).
    • Working with healthcare utilization and health economic data to underscore the burden of disease (e.g., CMS data, AHRQ HCUPnet data).
  • Experience working in a cross-functional team environment including both technical and non-technical colleagues.


REQUIREMENTS OF ROLE 

  • Full-time position.
  • Excellent written and verbal communication skills with ability to adapt between technical and layperson communication.
  • Excellent organizational, time management skills, and ability to multitask and prioritize work.
  • Attention to detail and problem-solving skills.
  • Strong organizational and interpersonal skills.
  • Ability to work independently and as part of a broader team.
  • Business travel as needed (expected to be minimal).


LOCATION

Framingham, MA OR remote-based with travel to the Framingham office as needed. 

Clinical Variant Scientist

As a full-time or part-time, onsite or remote Clinical Variant Scientist located in the US or Israel, you will be responsible for the interpretation and analysis of genetic variants that are identified by our Genomic Intelligence® platform.


RESPONSIBILITIES

Your duties will include interpreting sequence variants in the context of genetic disorders, literature curation, and compiling clinical draft reports. In order to perform your duties, you will be required to:

  • Process and classify variants in accordance with company SOPs
  • Track the variant-scoring process
  • Communicate with customers and peers within the company
  • Consult with the Laboratory Directors, Genetic Counselors or Technical team members regarding variant assessment 
  • Provide feedback for product enhancement

 

TESTING PERSONNEL

A person competent to record and report test results promptly, accurately, and proficiently, and for assuring compliance with applicable regulations. 


QUALIFICATIONS

PhD in Molecular Biology or Genetics or MSc/MS in Genetic Counseling or BS/BSc in a relevant field and 2 years of experience in variant analysis/interpretation


REQUIREMENTS

  • At least 2 years’ experience working in a clinical diagnostic genetic lab using NGS technology and ACMG variant curation
  • Experience with NGS analysis is required

 

LOCATION

Framingham, MA

Reproductive Genetics Product Marketing Manager

Are you passionate about developing products that make a real difference in people’s lives? Does the idea of helping patients and their families arrive at a diagnosis sooner excite you? We’re looking for a Product Manager with knowledge of the oncology testing market to join our marketing team. In this role, you will be an internal subject matter expert, working with a cross-functional team to execute the roadmap for expansion of our Genomic Unity® Women’s Health line of whole genome sequencing (WGS)-based tests and to bring those tests to market. You will also use your product marketing expertise to promote and drive awareness and adoption of the tests within the portfolio.

RESPONSIBILITIES

You will be leading product planning and execution throughout the product lifecycle.

  • Monitor, evaluate, and analyze marketing activities of key competitors to identify trends, opportunities, and best practices and to understand the competitive landscape.
  • Perform product research, market research and competitive analysis to understand testing needs and opportunities.
  • Craft compelling content for marketing materials, including print and digital collateral, sales enablement materials, and presentations. Drive positioning/messaging in key channels (email, social media, newsletter, and blog).
  • Create training and educate sales team on test offerings.
  • Collaborate with clinical, development & genetic counseling teams to produce Case Studies and White Papers.
  • Work with clinical and reimbursement experts to define individual test requirements to ensure that both clinical utility and reimbursement standards are met.
  • Develop timelines, coordinate releases, and ensure Go To Customer plans are in place to communicate value to internal and external audiences.
    Support nationwide Sales Team.
  • Collaborate with Sales and customers to serve as the direct line of communication with end users of your products to maintain a constantly evolving backlog of future enhancements.
  • Perform product maintenance and updates to test requisition forms, report language, physician and patient consent forms.

 

QUALIFICATIONS

  • Life science degree required. An advanced degree in genetics / molecular biology (MS, PhD) would be an advantage.
  • 3+ years product or marketing management experience in a clinical or life sciences setting with at least one year in maternal fetal health prenatal marketing.

 

REQUIREMENTS

  • Product marketing expertise
  • Strong analytical and critical thinking skills
  • Self-motivated team player who will roll up their sleeves to get critical work done
  • Able to manage and lead a team of colleagues to complete projects without direct authority
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail

Office administrator / Customer support

We are looking to add energetic, outgoing and caring office administrators to help with supporting customers and employees with daily activities and tasks.

 

RESPONSIBILITIES

  • Attend the office daily and ensure presence during working hours. 
  • Receive and route customer calls, assist with resolving issues over time with training
  • Manage incoming and outgoing mail, FedEx and UPS
  • Assembly, recording and timely delivery of sample collection kits
  • Periodic review of orders and invoices 
  • Stock, inventory and orders management
  • Task management, collaboration and assistance to Clinical Coordinators and sales

 

QUALIFICATIONS

  • Courteous, caring and always willing to assist others
  • Dependable, detail oriented with a sense of urgency
  • Willing to learn and internalize procedures and methods

 

REQUIREMENTS

  • Computer skills including web surfing 
  • Use of Microsoft office or Google equivalent tools
  • Multitasking
  • Collaborating and working with others

 

LOCATION

Framingham, MA 

Genetics Marketing Specialist

Are you passionate about marketing products that make a real difference in people’s lives? Does the idea of helping patients and their families arrive at a diagnosis sooner excite you? We’re looking for a Genetics Marketing Specialist with deep knowledge of the genetic testing market to join our team. In this role, you will work closely with our Product Marketing Team to develop meaningful marketing messaging for multiple product lines within the Variatnyx portfolio. 

 

RESPONSIBILITIES

Your primary role will be to develop content that supports the Variantyx portfolio of whole genome sequencing based genetic testing products. Your responsibilities will include the ideation and execution of new and innovative content for: social media channels, website, blogs, videos, newsletters, flyers and other creative assets, as well as ongoing monitoring and maintenance of marketing collateral.

  • Work with Product Marketing Team to craft compelling content for marketing materials, including print and digital collateral, sales enablement materials, and presentations
  • Maintain thorough knowledge of assigned products. Identify appropriate sources of relevant data, interpret, evaluate and incorporate information from various sources
  • Work with clinical teams to produce data-driven stories rooted in clinical insights 
  • Develop presentations and talking points for nationwide sales team 
  • Collaborates closely with product marketing team and clinical consultant team members to identify and share stories and use cases via case studies, blogs, and/or white papers
  • Iteratively test and evaluate campaigns and strategies to drive awareness, acquisition and engagement metrics
  • Create a marketing performance measurement platform to evaluate program effectiveness
  • Support the development and active maintenance of marketing assets, a content management system 
  • Manage the creative process for multiple projects, end-to-end, in a rapid and efficient manner
  • Draft abstracts for speaking opportunities and events

QUALIFICATIONS:

  • Life science degree required. An advanced degree in genetics / molecular biology (MS, PhD) would be an advantage
  • 3+ years product or marketing management experience in a clinical or life sciences setting
  • Ability to work efficiently and independently, thrive in a fast-paced environment, and juggle multiple projects/reprioritize work as needed

REQUIREMENTS

  • Demonstrated ability to write clinical content for healthcare marketing programs. 
  • Excellent written and verbal communication skills
  • Self-motivated team player who will roll up their sleeves to get critical work done
  • Collaborative drive for shared success, seamless project management, and a desire to jump in to help get things done
  • Strong analytical and critical thinking skills
  • Strong organizational skills and attention to detail 

 

LOCATION

Remote work friendly

Bioinformatics Engineer

For the last 7 years Variantyx has established itself as the industry leader in germline genetic diagnostics all while maintaining agility by keeping the team small. We were the first to launch a comprehensive clinically validated whole genome test including structural variation, short tandem repeats, large chromosomal abnormalities, etc. Innovation and leadership is in our DNA. As we continue to develop and improve our germline solution, Variantyx has set its eyes to the oncology space. To facilitate an easier transition Variantyx has licensed an industry proven somatic diagnostic tool. As part of the migration, we are in need of a bioinformatician instrumental in helping Variantyx burst into the somatic industry with the same level of leadership and ingenuity as our germline product. Cliches aside, this is an opportunity to actually make an impact both professionally and globally.

In this demanding role, you will be a core member responsible for developing a somatic pipeline. 

 

RESPONSIBILITIES

  • Develop a tumor-only somatic pipeline capable of calling small sequence changes, indels, structural variants, gene fusions, etc.
  • Validate the pipeline using known truth-sets
  • Develop high quality and efficient code
  • Capable of taking ownership of part or the whole system


QUALIFICATIONS

  • B.S. and/or M.S. in computer science, bioinformatics or a related field (must have already graduated)
  • At least 5 years out-of-university work experience in a bioinformatics position
  • Permanent Resident / Authorized to work in the US

REQUIREMENTS:

  • Preferred Languages and dbs: Python, PostgreSQL, MongoDB
  • Hands on experience working with NGS datasets
  • Strong experience and familiarity with standard bioinformatics tools, e.g. bwa, samtools, bedtools, gatk/mutec, etc.
  • Experience working with mutation and/or gene curation sources such as ClinVar, HGMD, OMIM, etc. 
  • Preferred experience with designing or working with distributed architectures


LOCATION

Framingham – MA (remote work friendly)

IT Service Desk Technician

Join our small but mighty IT team here at Variantyx as an IT Service Desk Technician to support our workforce as we scale in the coming years. 

You will be providing phenomenal end-user IT support for our growing global workforce. You will be aiding the team with our ongoing IT projects through implementation, technical documentation, and training our end users on the new tech. You’ll have the opportunity to bring forward new hardware and software solutions to improve our customers’ interactions with the IT environment. Gain first-hand experience with a cloud-based modern IT environment. Help manage our end-user equipment life cycle and training staff on correct operating procedures. 

RESPONSIBILITIES

  • Direct point of contact for employee IT support requests
  • Manages IT help request ticket queue
  • Ensures timely completion, follow-up, and documentation of all support requests
  • Diagnosing and resolving hardware/software problems
  • New employee onboarding, including setup and employee IT orientation
  • Improving our IT environment by developing business processes/procedures by researching and identifying enabling systems/technologies
  • Document and maintain IT procedures
  • Supporting Mac and Windows machines hardware and software configurations.
  • Administration of Google Workspace and AzureAD
  • Administration of Mosyle and Microsoft Intune
  • Troubleshooting network issues
  • Training staff on newly installed hardware and software systems.
  • Fixing hardware, software, and networking issues.
  • Ensuring security software is kept up to date.
  • May require occasional work outside of regular business hours

 

QUALIFICATIONS

  • 1-3 years IT support experience in a Windows/Mac environment
  • Some experience with Google Workspace
  • The ability to multitask and manage time with limited supervision is a must
  • Strong communication skills via email/ in person
  • Additional requisites include: strong organizational and interpersonal skills, a process-oriented mindset, strong problem solving and analytical skills, the ability to work independently, a results-oriented attitude with the ability to prioritize, and a talent for interacting with people at all levels
  • Strong customer service skills
  • Must be available to work within the office at least two days a week. 


BONUS QUALIFICATIONS

  • 2 or 4-year degree in Computer Science or Information Systems
  • Scripting and automation background 
  • IT Certifications (A+, Network+)


LOCATION

Framingham, MA 

Clinical Coordinator position

RESPONSIBILITIES

  • Manage administrative intake of cases.
  • Work with hospitals, clinics, facilities and the clinical team to manage requests for services from providers
  • Collect and record medical information
  • Review medico-legal forms
  • Work with insurance companies on prior authorization process
  • Process incoming prior authorizations, including intake, notification and census roles
  • Handle resolution/inquiries from members and/or providers
  • Manage product kits (assembly, shipping and receiving to and from clinicians and patients)

 

REQUIREMENTS

  • Full-time position
  • Fluent in Spanish – Advantage
  • Excellent time management skills and ability to multitask and prioritize work
  • Outstanding customer service orientation
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and interpersonal skills
  • Ability to manage and maintain relationships with various Insurance payers
  • Responsible care and management of confidential information
  • College degree preferably in life sciences
  • Demonstrated knowledge of office systems, technology and relevant software applications (MS Office Suite)
  • Ability to work independently and as part of a team.

 

LOCATION

Framingham, MA 

Please do not submit Protected Health Information (PHI) through this email address.

If you need to submit Protected Health Information (PHI), please call us at 617-209-2090 and we will work with you to submit the information through an alternate mechanism.

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