About Variantyx:
Variantyx is an award-winning, technology-driven molecular diagnostics lab that offers innovative solutions in the genetic disorders, reproductive health, and precision oncology markets. Our proprietary whole genome analysis platform provides unparalleled diagnostic capabilities, enhances personalized treatment recommendations, shortens the time to diagnosis, and reduces healthcare costs.
About the Position:
The Logistics Coordinator position is vital to the flow of Variantyx company operations. The position requires the employee to be focused and involved in assembling and shipping of genetic testing kits to customers. The Logistics Coordinator will also learn how to process the incoming mail and always maintain confidentiality of patient information. He/she will also be trained in other duties such as answering the phones, sending out statements, fulfilling kit orders, and processing Customer Support tickets. A successful Logistics Coordinator will be dependable, eager to learn, detail-oriented, and self-motivated.
Responsibilities:
- Ability to read and follow instructions in English on how to assemble various types of genetic testing kits.
- Fulfill kit orders for patients and accounts.
- Answer phone calls and route them appropriately.
- Send out statements and forms from the Claims / Prior Auth Department.
- Process Customer Support tickets.
- Sort and process the incoming mail.
- Keep workspace organized and effective for the task at hand.
- Ability to work in a team environment and be respectful and cordial with others.
- Assist in other related Logistics duties (Print Room duties, check inventory, stock up on boxes, etc), as needed.
- Be able to work onsite from 9:00am to 5:00pm, Monday through Friday.
Qualifications:
- College degree or equivalent preferred.
Requirements:
- Must be able to work accurately in a fast-paced environment with strong attention to detail.
- Excellent communication and teamwork skills.
- Must be able to lift up to 30 pounds as needed.
- Ability to use Google Workspace and Salesforce a plus (can be trained on the job as well).